Cancellation and Refund Policy

1. Cancellation Policy

1.1 User-Initiated Cancellations

Users may cancel their day pass booking through Cofynd's platform before the booking is confirmed. Once confirmed, cancellations may not be possible. The specific cancellation window and conditions may vary depending on the coworking space's policies.

1.2 Cancellation by Cofynd

Cofynd reserves the right to cancel a day pass booking in the following situations:

• Unavailability of workspace or essential services.
• Inability to fulfill the booking due to unforeseen circumstances.
• Suspicion of fraudulent activity or violation of our terms and conditions.

2. Refund Policy

2.1 Eligibility for Refunds

Refunds may be issued in the following cases:

• Cancellation of the booking by Cofynd as per section 1.2.
• Quality issues or discrepancies in the provided workspace facilities.
• Other situations deemed eligible at the discretion of Cofynd.

2.2 Refund Process

To request a refund, users must contact our customer support within 24 hours of the booking date. Users may be required to provide relevant details and supporting information.

2.3 Refund Method

Refunds, once approved, will be processed via the original payment method used during the booking. Processing times may vary depending on your payment provider.

3. Contacting Customer Support

For any cancellation or refund-related inquiries, please reach out to our customer support team through the contact details provided on the Cofynd platform.

4. Changes to the Policy

Cofynd reserves the right to modify this Refund & Cancellation Policy at any time. Users will be notified of any changes, and continued use of the service will imply acceptance of the updated terms.

5. Dispute Resolution

In the event of any disputes arising from this policy, both parties agree to attempt resolution through good faith negotiations. If unresolved, the matter may be escalated in accordance with applicable laws and regulations.